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Frequently Asked Questions

Got questions? We’ve got the answers.

If you have a question that is not written in the below, you can contact us here!

All of our gummies are vegan!

All of our products are gluten-free, however please note our products are processed on shared equipment that may have traces of fish, milk, tree nuts and sulfur dioxide.

We’ve tried and tested different ratios to come up with the perfect combination, so you get all of the goodness without any of the aftertaste. Our products use a combination of Maltitol, Xylitol, Steviosides and Isomalt natural sweeteners.

KalaVita products are safe for adults over the age of 18 and are not recommended for children.

It is recommended that you reach out to your child's doctor to address your concerns. Although most vitamins are generally harmless and eliminated from the body, fat-soluble vitamins such as A,D, E and K can accumulate in the body in excessive amounts. It's worth noting that our products do not contain added iron, which is typically the main worry in instances of multivitamin overdose.

Please consult a medical doctor before taking KalaVita products if you are pregnant, nursing, on medication, have or are suspected to have a health condition.

We’re proud to say our products are completely GMO free.

Absolutely not! Here at KalaVita, our clean promise states that we will never ever use any artificial colorants or dyes in any of our products. Going beyond industry standards, we banned 7 commonly used food additives from all of our products including titanium dioxide and hydrogenated oil. We only use real fruit juice as our gummy colorants.

Yes, you can combine our KalaVita products at the recommended dosage.

We recommend storing KalaVita products in a cool, dry place and keeping them away from any direct or indirect heat, as the gummies will melt if exposed to temperatures over 85° F.

KalaVita products expire 24 months from the date of manufacturing and you can find the expiration date on the bottle. Vitamins and minerals do lose potency as they age, so be sure to store your gummies correctly and consume them within their shelf-life period.  

Your gummies will be boxed up and ready to ship out to you in 2 days after we receive your order.

If ordering from the US, delivery will typically take 2-5 days post shipping.

Although we're confident you'll love our products, we know sometimes it doesn't work out. If for any reason you do need to make a return of any unopened product, please email us at sure to include your order number and reason for return in the email and we'll get right back to you!

Yes, We offer the same quality of products when you purchase from us on Amazon. Click here to shop our Amazon Store.

Shipping & Returns

At KalaVita, we want to make sure that you absolutely love your gummies, which is why we let our customers try them for 30 days risk-free. If you are not satisfied with your product during this period, we will fully refund you for your first bottle within the first 30 days after your first order. We accept return within 30 days on all unopened orders. Please note- shipping is nonrefundable. 

We think you’ll be super impressed with our selection of gummies. ;)

Yes! We use an encryption service to process your payment, your credit card information is hidden from us.

We do our best to make sure our customers can enjoy our gummies as soon as possible. Once your order is submitted, processing begins immediately. While we are unable to cancel it in our system, once your order arrives, you may return it. We will receive the return and process a refund within 14 business days.


For KalaVita subscriptions, you’ll be charged as soon as you place your first order. Depending on your plan, you’ll be billed every 30 days or 60 days or 90 days from then on.

You can cancel your subscription by logging in to your account page, scroll down to “Manage Account” and choose the subscription you’d like to cancel. P.S. We’ll miss ya!

Once logged into your customer portal, click on Delivery schedule to see all upcoming deliveries for your subscriptions. To skip a delivery, click Skip.

To update payment information:

  1. Login to the customer portal.
  2. Click the Payment Methods tab.
  3. Expand the payment method to be adjusted.
  4. Click Send update email.

If you used PayPal as your payment gateway, you may be able to edit the payment method in your PayPal settings. Otherwise, you need to cancel the subscription and start a new subscription via checkout.

As soon as you sign up for a KalaVita subscription, we’ll ship the goods! After that, we’ll send a fresh supply of gummies your way every 30 or 60 days (depending on your plan).